Privacy Policy
Last updated: 10 November 2026
Gifted ("we", "us") provides a live one-to-one tutoring platform through our mobile apps and website. This policy explains what we collect, why, and the choices you have.
1. Information we collect
- Account details — your name, email address, account type (student or tutor), and password (stored in hashed form).
- Profile information — subjects, levels, hourly rate, bio, and avatar, if you provide them as a tutor.
- Lesson data — bookings, messages with your tutor or student, session recordings you choose to save, and lesson feedback.
- Device and usage data — app version, device type, and basic crash and diagnostic information used to keep the service working.
2. Camera and microphone
Live lessons use your camera and microphone. Access is only requested when you join a lesson, and audio or video is only recorded if you start a recording. You can revoke these permissions at any time in your device settings.
3. How we use your information
- To create and secure your account and let you sign in.
- To match students with tutors and run live lessons.
- To process bookings and keep a record of lessons and feedback.
- To provide support, investigate reports of abuse, and keep the platform safe.
- To send service messages such as lesson reminders. We do not sell your data or send third-party advertising.
4. Sharing
Your name, avatar, subjects and reviews are visible to other users so tutoring can work. We do not share your email address with other users. We use service providers for hosting and storage, and we may disclose information where required by law or to protect the safety of our users.
5. Storage and retention
Data is stored on secured servers. We keep account and lesson records while your account is active, and delete or anonymise them when you close your account, unless we are required to keep them for legal reasons.
6. Children
Gifted is not directed at children under 13. If you are under 18, please use the app with the involvement of a parent or guardian. If we learn that we have collected data from a child under 13, we will delete it.
7. Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing support@icoseed.com. You can also delete your account from within the app or by contacting us; we action deletion requests within 30 days.
8. Security
We protect your data with encryption in transit, hashed passwords, and restricted access to production systems. No system is perfectly secure, so please use a strong, unique password.
9. Changes
If we make material changes to this policy we will notify you in the app or by email before they take effect. The "last updated" date above always reflects the current version.
10. Contact
Questions about this policy: support@icoseed.com